frequently asked questions


How long does it take until I receive my product?

You will get an estimated time, when entering your shipping address. It varies around 1-3 weeks. Depending on your location

Can I track my order?

Yes you can! Once your order is shipped, you will recieve an email with tracking number!

Can I return my product?

  • Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product is received. 
  • There is no option for returning the product if you simply regret.

Where do you ship to?

  • 1. The US
    2. Europe 3. The UK
    4. EFTA states5. Canada
    6. Australia/New Zealand
    7. Japan
    8. Brazil
    9. Worldwide
  • All other countries and territories not mentioned above, excluding Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, North Korea, and Syria, as Printful doesn’t ship to these destinations. Our shipping carriers also don’t offer international shipping to Afghanistan, Bhutan, Brunei, Chad, Laos, Libya, Mongolia, Samoa, South Sudan, Timor-Leste, Turkmenistan, and Yemen (see the up-to-date information on the USPS homepage).
  • The list of countries may change periodically.